Customer Story
How FABCO went from 65% to 95% on-time delivery — in 3 months
A Bulgarian precision metalworking shop unified quoting, planning and traceability in one system — without hiring extra staff.
About FABCO
FABCO Ltd is a Bulgarian manufacturer specializing in serial production of precision mechanical parts. Founded in 2014, the company today operates with 43 employees and 30 high-technology machines across CNC milling, CNC turning, laser cutting, CNC bending and welding.
The Challenge
Before Prodexis, all information — customers, orders, drawings, technical files, materials — lived in dozens of folders and Excel files scattered across the company. The consequences were predictable:
- 35% of orders missed their delivery deadline
- A new quote took days to prepare
- The production manager needed 10 minutes of file-digging to answer ‘What is the status of order #X?’
- The same shop-floor errors kept happening because no one had a single view of the process
- Taking on new customers meant hiring more office staff — which was not in the plan
‘All customer information, orders, drawings and other files were spread across many folders and different files.’ — Valentin Methodiev, CEO of FABCO
The Solution: Prodexis
What convinced FABCO to choose Prodexis was the connected-data architecture — everything in the system is linked to the customer and to the part number/name:
- Inquiry → Quote → Order → Production → Delivery — in a single flow
- Drawings, work documentation, routings — attached to the part, not to a folder
- Material orders and labeling — linked to specific production orders
- Backwards traceability: ‘Which order used this material batch?’ — answered in seconds
‘The system’s ability to unify all information and connect it across customers, orders, work documentation, material orders, and material labeling. Backwards traceability — as well as real-time — is excellent.’
Implementation
2 to 3 months — from project start to full system adoption across the team. For comparison, the average ERP implementation in a manufacturing company takes 6 to 18 months and often costs over €50,000 in consulting alone.
‘We transitioned to the system relatively easily and quickly.’
The Results
| Metric | Before Prodexis | After Prodexis | Change |
|---|---|---|---|
| On-time delivery | 65% | 95% | +30 pts |
| Quote preparation time | baseline | — | −70% |
| Errors & rework | baseline | — | −60% |
| ‘Order status’ lookup time | 10 min | 1 min | −90% |
| Machine utilization | baseline | — | +60% |
| New client orders accepted without adding office staff | — | — | +10 |
| Overall efficiency (owner estimate) | — | — | +60% |
What the owner says
‘Prodexis brings convenience, transparency and reliability to every process — from quoting new parts, through real-time production monitoring, to traceability of completed orders, including material ordering and per-component traceability. All of it is accessible to anyone using the system within seconds.’
Valentin Methodiev — CEO, FABCO Ltd
Precision metalworking · 43 employees · 30 machines · Founded 2014
Is Prodexis right for your shop?
Prodexis works best for:
- ✓ Precision metalworking shops with 10–100 employees
- ✓ Mixed workcenters (CNC, laser, welding, press, fabrication)
- ✓ Serial or make-to-order production
- ✓ Complex flow: inquiry → quote → order → production
- ✓ Need for material traceability and quality control
- ✓ Shops that have outgrown Excel but find SAP/Microsoft Dynamics overkill
Ready for results like these?
Start a free trial or request a demo tailored to your production process.
Ready to Optimize Your Production?
Start your free trial or request a demo today.
Contact Us
Address: ul. 'Balchik' 3, 1612 Sofia, Bulgaria
Email: info@prodexis.com
Phone: +359886690997