Privacy Policy

Last update 05 Nov 2018

This Privacy Policy applies to the processing of personal information by Prodexis Ltd. It explains how we collect and process your personal information. Personal information means any data that identifies you or could be used for your identification. This includes any information you share with us as well as information we gather from your interaction with our site and web applications. This policy explains how we gather your personal information, how we use it, what your rights are and how the law protects you.

If you have further questions please contact us at:

Who are we and how you can contact us?

We are Prodexis Ltd, UIC 205251510, ul. Balchik 3, Sofia 1612, Bulgaria. Our company is delivering Cloud SaaS ERP & MES solutions to small and medium manufacturer. Prodexis Ltd is data ‘controller’ and is committed to entire process of personal data protection and compliance with all requirements imposed by the “GDPR” (General Data Protection Regulation) of the European Union (“EU”).

You can contact us at: or using contact details from

You can contact our Data Protection Officer at: ot at mobile: +359886690997.

How do we collect your personal data?

We may collect your personal information in the following ways:

Personal information we collect and process

Information about you that Prodexis may be collect and process includes:

Please note that we do not collect any sensitive personal data about you, that includes details about race, ethnicity, religious, beliefs, sexual orientation, political opinions, memberships, health information and biometric data.

How do we use your personal information?

Your personal data is protected by law. We collect and use your personal data only for business purposes that are:

How may we share your personal information?

We may share your personal information in one of the following ways:

Data Protection

Prodexis has implemented appropriate technical, physical and organizational measures to prevent your personal data from being accidentally lost, used or accessed in an unlawful way, altered or disclosed. Personal data access is limited to those employees, external service providers and other third parties who have a legitimate right and business need to access it. Those employees and third parties will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Tracking Technologies

Prodexis uses cookies and other tracking technologies. This happens when you visit and use our website and SaaS applications. Those technologies allow us to automatically collect information about you; device you are using and your online behavior. We use this information to improve our services. To learn more about tracking technologies we use please read our Cookie Policy.

How long do we store your personal data?

We will retain your personal data as long as is needed for the purposes we collected it:

For more information regarding the retention period, please contact us at:

What are your rights?

General Data Protection Regulation (GDPR) or local legislation in the EEA guarantees you a certain set of rights that you may execute in relation to your personal data collected and processed by Prodexis. You have:

These rights may be limited in some situations where we can demonstrate that we have a legal requirement to keep and process your personal data. Where applicable, you may have similar rights in your country under local legislation to access and correct/update your data.

Contact and Complaints

If you wish to exercise any of the above rights you can contact us at: (mark it for attention of DPO ‘Data Protection Officer’), or at address: Prodexis Ltd, ul.Balchik 3, Sofia 1612, Bulgaria.

You also have the right to complain to the local Commission for Personal Data Protection.